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âWe have a lot of fraud in your area.â
The New York Times published a story March 18, 2022 of a black policyholder covered by State Farm for his six apartment units. This was the response from the State Farm adjuster when he filed a claim after sustaining a major pipe burst. Though the adjuster eventually paid a portion of his damages, the portion paid was small and was followed by in delays. This forced the policyholder to sell all six units.
Since then hundreds of discrimination suits were filed. Then came the whistle blower: Carla Campbell-Jackson. After working for State Farm for 20 years, she was promoted to manage SIU [Special Investigations Unit, which investigates criminal fraud cases].
As a black woman active in the NAACP, it didnât take long for Campbell-Jackson to understand she would be the face for aggressive claim denials for black policyholders. She was fired for protesting State Farm policy and program, which âsavedâ some $136 million.
Her case is pending. At the same time another class action was filed by black agents being forced to work only in black neighborhoods. That case is also pending.
Discrimination Against Armenians?
Several attorneys in California are gathering evidence that Armenian policyholders may be specially profiled. It appears Armenian claimants get special âattentionâ for potential fraud cases. We expect there will soon be litigation.
For a copy of the NYT article, contact johntawlian@shawnsteel.com.
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